NOTICES & IMPORTANT INFORMATION
There is an online bill pay website that appears to be affiliated with MAWSA that it is not. Doxo.com is a third-party website that allows people to pay their bills via their site; however, doxo.com may charge you extra fees, and MAWSA cannot control when we will receive the payments from doxo.com, possibly resulting in late payments and associated, as well as disruption of service. To make sure you are paying MAWSA directly, visit use our "Bill Pay" link to the right or go to our payments page to do the same. The web portal for payments is also printed on your monthly statement.
If you receive suspicious phone calls, mail, or emails, from someone claiming to be a representative of MAWSA, requesting payment, please call us at the phone number printed on your monthly statement and ask for one of our office staff members (found on our staff page).
If you are a business owner with a business in Lancaster County AND you are a MAWSA customer, AND your monthly statements are paperless (online bank delivery, ERP upload, email, ebill, etc.) you can win a free ad on one of our monthly billing statements. Email us at firstname.lastname@example.org by 2/15/2020 if you would like to be entered into our drawing.
Emails will be confirmed for paperless delivery method, business ownership and location, and then entered into our drawing. The selected winner will be contacted via email with our ad policy and ad submission size. The add will run for one month at no cost (a $75 value).
MAWSA Staff is reviewing records pertaining to unclosed projects. We have recognized that not all inspections were completed or received a follow up. We may contact you via bill message to request an appointment to update our records. Messages from MAWSA will appear on one of the two red circled areas on your billing statement.
Please be sure to read your monthly statements.