If you experience a cross- connection or need assistance with backflow prevention, please contact Customer Service at (717) 665-2737 after hours. Cross-connection and faulty backflow prevention may result from problems in the customer’s line or in the utility’s line.
Manheim Borough Authority personnel is available 24/7 to investigate cross-connections and backflow prevention devices to either advise the customer if it is a problem which occured outside of the Authority's responsibility, or provide corrective action if the problem is within Authoriy’s responsibility. There is no charge to the customer for this service.
Backflow is the undesirable reversal of flow in a potable water distribution system.
Water that is always under pressure can only flow in one direction. Then how can water flow reverse? Water will always flow towards the point of lowest pressure. If a water main were to break or if the fire department opened several fire hydrants, the pressure in the main could drop. The demand upstream would cause a reversal in flow.
Cross connections and the possibility of backflow need to be recognized so they do not occur. A garden hose submerged in a hot tub, swimming pool, car radiator, or attached to an insect/fertilizer sprayer could siphon the liquid back into the water main.
Backflow prevention devices are designed to protect the public water system from these types of concerns.
The intent of this policy is to protect the Manheim Borough Authority public water supply from contamination caused by cross-connections and backflow. This policy is intended to fully meet the requirements established in the Rules and Regulations