Incorporated October 26, 1939



Our mission is "To provide safe and reliable water and wastewater services in an efficient, cost effective

and environmentally friendly manner resulting in a high level of satisfaction among our customers."


Customer Service

Manheim Area Water & Sewer Authority

18 East High Street, Manheim, Pennsylvania 17545-1506

Telephone: 717-665-2737     |     Fax:Toll Free: 1-888-602-5300

Customer Service Hours:
8:00a.m. to 12p.m. & 12:30p.m. to 4p.m. - Monday to Friday - Eastern Standard Time

Contact Us Online:
We respond to customer e-mail within two to three business days.

If you need a quicker response, or if you’re contacting us to report an emergency, please call us at 717-665-2737. After hours, the phone systems prompts will direct you to the Answering Service, who will reach out to a technician. If you have had a prolonged issued lasting several weeks, help us maintain your rates by please call during business hours. 

APPOINTMENTS: Your safety is of our utmost concern

If you have an "estimated reading" on your bill, we need an appointment with you
If you receive a call from our staff, CONFIRM what it is for.
Our employees carry proper identification, wear uniforms, and correspondingly labeled vehicles.
Do not fall for scams. We will ALWAYS try to call you, or send a written request, prior to coming to your home.
Check our employee page for names so that you can identify the badge being presented to you.